We deliver our services to our clients through the following phases:

  • Assessment phase: Our business consultants meet with you to determine your specific requirements and the business challenges that our service will help overcome.

  • Project initiation phase: Our business consultants agree with you on all the implementation steps.

  • Setup phase: Our accountants and technical consultants set up the software components according to the requirements established in the assessment phase.

  • Training and change management: Our accounting professionals train the operations personnel on how to carry out their business processes using the new service and the business owner on monitoring the business and accessing management reports.
 
  • Ongoing accounting support: Our accountants provide scheduled accounting review to assure the quality and integrity of accounting transactions and help our clients’ operations personnel perform new tasks that emerge over time.

  • Help desk support: We provide our clients with telephone and online help desk support at any time when they may encounter accounting or technical problems outside the scheduled support.

  • Free software upgrades: We continuously improve our software products based on our clients’ feedback and our own research. Our clients will continually get improved or entirely new features upgrades for free.